SMS Virtual Queuing Systems provides a unique, modern, personalized way of managing customers wait time. Increase customer satisfaction and boost your productivity whist reducing employee stress through the use of SMS QMS technology. Do not make your customers wait in line!
Please book a demo now for more help with setting up your account or dive in and try it out for yourself. A Trial account is available to test for a long as you require.
Why not have customers join via a custom branded iPad Kiosk. Collect valuable customer data, let them decide what to do in the extra time they have and control the length of their wait time.
Customers will receive an accurate wait time forecast and position in the queue and get notifications when it gets close to their time to be served. Customers can also join via direct SMS, via the web widget, iOS/Android App, Kiosk or in person at one of your customer service touch points.Get Started ❯ Contact Us ❯
Save $40,000 or more per year on staff wages by setting up a customer self service check-in kiosk. Customers leave their details and manage their position without any staff assistance.
Capture - Name, mobile/cell, number of guests, special requests or children, email and phone. Custom data fields and custom designs are available on request.
Display -Average wait time and position in queue will give your customers the answers they want at the time they want it. (Reply T)Get Started ❯ Contact Us ❯
Display your queue details on any screen size, possibly an iPad to a jumbo LED screen? Make it easy for your staff to keep up with queue progression and average waiting time while keeping your customers informed avoiding frustrationGet Started ❯ Contact Us ❯
Reduce overall customer wait time and perceived wait time, customer amd employee stress. Allow your customers to have the freedom to stay in the queue wherever they go and give them an estimated time to come backGet Started ❯ Contact Us ❯
Our systems works no matter where you are in the world, it will send a SMS with your local area code for that personalised touch for your customersGet Started ❯
With our QR functionality you will be able to easily scan your customers in as they return right from the screen of thier phone, very useful in high volume situationsGet Started ❯
A Marketing Database will be logged everyday. It captures emails, mobile/cell numbers, first and last name, mailing address, time spent in the queue, who served them and any other data you require to import into a one click campaign manager for future email or SMS marketing campaigns.Get Started ❯
1 x Employee
50 x Free SMS to test with
1 x Queue Only
Free for small Business
Downloaded One Click Reports With All Your Input Data
Unlimited Employees across all locations
Save on labor costs, customers join via a self serve kiosk
Custom Graphics and Branding opportunities
PAYG, no contract, no strings just simple pricing!
Download one click reports with all your input data
WhyQ was awarded with not one, but two of the prestigious FinancesOnline awards. We won their Great User Experience Award for 2016 and the 2016 Rising Star Award for their Appointment Scheduling Software. As you can guess, our app ease of use and up coming potential was recognised both by software experts and customers alike, we are thrilled by the recognition!