SMS Virtual Queuing Systems (QMS) provides a simple efficient & effective way of managing customer traffic flow. Increasing customer satisfaction & productivity whist reducing employee stress through the use of SMS/MMS gateway technology. Flexibility and control is what customers crave when forced to wait!
Reduce walk-aways and contact us now for more help with setting up your account or dive in and try it out for yourself now. A Trial account is available to test now for a long as you require, please ask for any modifications or updates as we are constantly in development!
Why not have customers join via and iPad Kiosk, leave and then get notified when it's almost their turn? Customers can interact with the queue, ask for more time, ask for status updates & leaving the queue
Customers will get an accurate wait time forecast and position in the queue. Customers can join via SMS, via the Web, via a Kiosk or in person with at one of your touch pointsGet Started ❯ Contact Us ❯
Save $40,000 or more per year on staff wages by setting up a customer self service check-in kiosk. Customers leave their details and manage their position without any staff assistance.
Capture - Name, mobile/cell, number of guests, special requests or children, email & phone. Custom designs and custom data capture are available on request.
Display - Average wait time & number of customers in queue to give your customers the answers they want.Get Started ❯ Contact Us ❯
Display your queue details on any screen size, iPad to a jumbo screen. Make it easy for your staff to keep up with queue progression and average waiting time while keeping your customers informed avoiding frustrationGet Started ❯ Contact Us ❯
Reduce overall customer wait time and perceived wait time, customer & employee stress. Allow your customers to have the freedom to stay in the queue wherever they go & give them set time to get back.Get Started ❯ Contact Us ❯
Our systems work no matter where you are in the world, it will send a SMS with your local area code for that personalised touch for your customersGet Started ❯
With MMS functionality coming soon. You will be able to easily contact your customers at all times with messages specifically branded for your businessGet Started ❯
A Marketing Database will be created before you eyes everyday. It will capture emails, mobile/cell numbers, first and last name, mailing address or any other data you require to import into a one click campaign manager for future email or SMS marketing campaigns.Get Started ❯
1 x Employee
100 x Free SMS to test with
1 x Queue Only
Free for small Business
Downloaded One Click Reports With All Your Input Data
Bulk SMS Rates
Up to 20 x Employees across all locations
Save on labour costs, customers join via a self serve kiosk
Up to 10 x Internal
Custom Graphics & Branding opportunities
Pay as you go, no contract, no strings just simple pricing!
Download one click reports with all your input data
WhyQ was awarded with not one, but two of the prestigious FinancesOnline awards. We won their Great User Experience Award for 2016 and the 2016 Rising Star Award for their Appointment Scheduling Software. As you can guess, our app’s ease of use and up coming potential was recognised both by software experts and customers alike, we are thrilled by the recognition!
1300 515 442